Privacy Policy

Got Bands Strands is a luxury hair extension boutique operating at gotbandsstrands.com. I am committed to protecting your privacy and being transparent about how I handle your information.

When you place an order or create an account with Got Bands Strands I collect the following information — your name, email address, shipping address, billing address, and payment information. Payment details are processed securely through my payment processor and are never stored directly on my servers.

When you browse my website I automatically collect certain information including your IP address, browser type, pages visited, time spent on the site, and referring URLs. This information is collected through cookies and similar tracking technologies and helps me understand how visitors interact with my website.

If you contact me directly — through my contact form, email, or social media — I collect the information you choose to share in that communication including your name, email address, and the content of your message.

If you subscribe to marketing communications I collect your email address and any preferences you indicate at the time of subscription.

I use the information I collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and customer service requests, improve my website and product offerings, send marketing communications if you have opted in to receive them, prevent fraud and protect the security of my business and customers, comply with legal obligations, and enforce my terms and conditions.

I do not sell your personal information to third parties. Ever.

I share your information only with the third party service providers necessary to operate my business and fulfill your orders. This includes my payment processor, my shipping carrier USPS, and my website platform provider. These providers are contractually obligated to protect your information and may only use it for the specific purposes for which it was shared.

I may also disclose your information if required to do so by law, in response to a valid legal request, or if I believe disclosure is necessary to protect my rights, protect your safety or the safety of others, investigate fraud, or respond to a legal process.

My website uses cookies to enhance your browsing experience, remember your preferences, analyze site traffic, and support marketing efforts. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on my website.

I retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, to resolve disputes, and to enforce my agreements. Order information is retained for a minimum of seven years for accounting and legal purposes.

You have the right to access the personal information I hold about you, request correction of inaccurate information, request deletion of your information subject to legal obligations, opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting me at contact@gotbandsstrands.com, and lodge a complaint with the relevant data protection authority in your jurisdiction.

If you are a California resident you have additional rights under the California Consumer Privacy Act including the right to know what personal information I collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. I do not sell personal information. To exercise your rights please contact me at contact@gotbandsstrands.com.

My website is not directed at children under the age of 13 and I do not knowingly collect personal information from children. If I become aware that I have collected personal information from a child under 13 I will take steps to delete that information promptly.

My website may contain links to third party websites. I am not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

I may update this privacy policy from time to time. When I do I will update the date at the top of this page. Continued use of my website following any changes constitutes your acceptance of the updated policy. For significant changes I will make reasonable efforts to notify customers directly.

The GOT BANDS STRANDS mobile message service (the "Service") is operated by GOT BANDS STRANDS ("GOT BANDS STRANDS", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to GOT BANDS STRANDS's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of GOT BANDS STRANDS through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with GOT BANDS STRANDS. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18777532941 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other GOT BANDS STRANDS mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18777532941 or email amiyawhi@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

If you have any questions about this privacy policy or how I handle your information please contact me at contact@gotbandsstrands.com.